Services
IT services from the service desk to the data centre
Each service can be taken on its own or combined into a single managed agreement with one point of accountability, one report and one monthly fee.
Managed IT support
Unlimited remote service desk, on-site attendance when needed, endpoint monitoring, patch management and asset lifecycle tracking under a fixed monthly fee.
- / Service desk with agreed SLAs
- / Device provisioning and imaging
- / Patch and vulnerability management
Cloud migration & Microsoft 365
Planning and execution of migrations to Microsoft 365 and Azure, with identity, licensing, data governance and adoption support.
- / Exchange and file share migration
- / Azure virtual infrastructure
- / Licence review and optimisation
Networks & connectivity
Structured cabling, managed switching, business-grade Wi-Fi, firewalls, VPN and multi-site connectivity designed for reliability.
- / Firewall configuration and review
- / Wi-Fi surveys and deployment
- / Site-to-site and remote access VPN
Cyber security & compliance
Layered protection for identities, endpoints and data, plus documentation to support Cyber Essentials, ISO 27001 and UK GDPR obligations.
- / Endpoint detection and response
- / Phishing awareness training
- / Security audits and remediation plans
Backup & disaster recovery
Immutable, monitored backups for servers, endpoints and cloud data, with tested restore procedures and documented recovery objectives.
- / Automated verified backups
- / Recovery time and point objectives
- / Annual restore testing
IT consultancy & projects
Technology roadmaps, office moves, server refreshes, software rollouts and vendor management delivered to a defined scope and timeline.
- / Infrastructure audits
- / Office relocations
- / Project and vendor management